User Data Deletion Instructions

General Strategies Social Publisher is a private internal application operated by General Strategies LLC. Authorized users may request deletion of information associated with their Facebook, Instagram, Google, or Google Business Profile connection.

Email: Send the request to hello@generalstrategiesllc.com with the subject line “General Strategies Social Publisher Data Deletion Request.”

Include the following information:

• Your full name.
• Your business email address.
• The platform involved: Facebook, Instagram, or Google.
• The name or identifier of the relevant Page, profile, account, or Business Profile location.
• A description of the information you want deleted.
• Whether you also want the connected account disconnected from the App.

Do not send passwords, access tokens, or other authentication secrets by email.

General Strategies may verify:

• The requester’s identity.
• The requester’s relationship to General Strategies.
• The requester’s authority over the connected account.
• Whether the request relates to an active client or business record.

Verification is intended to prevent unauthorized deletion of account information.

Following verification, General Strategies will delete or irreversibly de-identify applicable information from active App systems, which may include:

• Stored OAuth access tokens.
• Stored OAuth refresh tokens.
• Platform account identifiers.
• Facebook Page or Instagram professional-account connection records.
• Google Business Profile connection records.
• Unpublished drafts.
• Scheduled posts that have not yet been published.
• App settings associated only with the deleted connection.
• Posting records that are not required for security, legal, or compliance purposes.

General Strategies will normally complete deletion from active systems within 30 days of verifying the request.

Where applicable, General Strategies will revoke or disconnect the App’s platform authorization.

Users may also independently revoke the App’s access through the connected Facebook, Instagram, or Google account’s security or application-permission settings.

Revoking access prevents future API access but may not automatically delete information already published to the platform.

Deleting App data does not automatically remove posts, images, videos, events, or offers that were previously published to Facebook, Instagram, or Google Business Profile.

Previously published content must generally be deleted through the applicable Page, profile, Business Profile, or platform interface.

A deletion request should specifically state when removal of previously published content is also being requested.

General Strategies may retain limited information when reasonably necessary to:

• Comply with applicable law.
• Maintain security and fraud-prevention records.
• Investigate unauthorized activity.
• Establish or defend legal rights.
• Comply with a contractual recordkeeping obligation.
• Maintain a record that a deletion request was completed.

Any retained information will remain restricted and will not be used for unrelated purposes.

Deleted information may remain temporarily in secure backups until the backup is overwritten through the ordinary backup cycle.

General Strategies will send a confirmation to the verified requester after the request has been completed or will explain any limited information that must be retained.

Organization: General Strategies LLC

Address: 633 Harris St, Building B, Office 103, Kilgore, Texas 75662, United States

Email: hello@generalstrategiesllc.com

Phone: (903) 218-7708